Assistance at The Lytham Dental Clinic

At The Lytham Dental Clinic, we are dedicated to making dental care more accessible for everyone. We actively listen to our patients, their carers, and visitors to understand how we can improve access to our services.

We recognise that some challenges may not always be visible, and we encourage anyone experiencing difficulties to let us know. By doing so, we can make the necessary adjustments to ensure our practice is as inclusive as possible.

Our commitment to you is simple: we listen, we support when needed, and we strive to make meaningful changes wherever possible to enhance your access to dental care.

Physical Accessibility

Our practice is designed to be accessible for all:

  • Three ground-floor treatment rooms

  • Disabled toilet on the ground floor

  • Disabled parking spaces along the main road near our practice

  • Glass entryway, so those who need assistance can be seen and helped

  • Waiting rooms with comfortable seating and space for wheelchair access

  • Staff assistance to call a taxi if needed

Hearing Impairments

We are enhancing communication for patients with hearing impairments by:

  • Ensuring staff face you when speaking and remove masks for clarity

  • Providing written information upon request

Visual Impairments

For patients with vision impairments, we offer:

  • Staff assistance with paperwork

Dementia Care

  • We aim to provide continuity of care with the same dentist

  • Carers are encouraged to discuss any specific needs with us

Autism Support

We strive to provide a supportive environment by:

  • Avoiding changes to scheduled appointments whenever possible

  • Offering appointments at the start of sessions to minimise waiting times

Support for Nervous & Phobic Patients

We understand that visiting the dentist can be stressful. Our team will:

  • Greeted by a friendly, welcoming team

  • Discuss your concerns and work with you to ease anxiety

Mental Health Awareness

We recognise the impact mental health has on daily life and dental care. Our team is trained to be:

  • Non-judgmental

  • Understanding and flexible in how we provide care

Appointment Reminders and extra information

We keep you informed by:

  • Emailing you your confirmation with details when you book in with us

  • Calling you to remind you of your appointment 48 hours prior

  • Letting you know when you need to get booked back in

  • Providing you a Welcome Guide with a list of our team, information on what they do and how things work. Giving recommendations for travel and parking, and a general idea of what it’s like at our practice